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1-Page Summary of Broadcasting Happiness

Positive Energy

Everyone has power to influence others. The subjects that you discuss with your family, friends and co-workers can affect their moods and reactions to stress, change and challenges.

During the 2007-2008 recession, CBS News in New York produced a series called “Happy Week.” It was aired during a challenging time and it featured uplifting stories that helped people understand happiness is a conscious decision. Even if the situation or context seems negative, the way we tell our story can make all the difference in whether we’re optimistic or pessimistic about it. Research indicates positive interactions at work will lower stress levels and increase sales, performance and productivity.

Workplace Positivity

People tend to think that only top executives or managers can bring about positive change. However, this is not true. Ordinary friends and colleagues are more successful influencers than bosses with fancy titles.

Workplace success is determined by three factors: 1. Work optimism – Do you anticipate positive business outcomes and interactions with people? 2. Engagement – Are you engaged in your work? 3. Satisfaction – Are you satisfied with your job? Optimistic individuals experience greater workplace engagement and satisfaction, which leads to more success at work. Studies show that doctors who are optimistic correctly diagnose patients nearly 19% faster than pessimistic doctors do, while MetLife found that salespeople are 37% more successful if they’re optimistic rather than pessimistic. Students who recall happy memories before taking a standardized test perform better on the exam as well; conversely, students who remember negative events score lower on tests of cognitive ability.

  1. To deal with stress effectively, you need to have a positive attitude. Those who view stress as a challenge instead of as an obstacle are more likely to experience positive results. A three-hour course on how to manage stress led to a nearly 25% reduction in symptoms such as backaches, headaches and fatigue – during tax season, no less.

  2. Support is one of the most important factors in workplace success, even though people might think that those who help others should be more successful. People who are willing to lend a hand or an ear are less likely to burn out and will have a better work environment overall.

The following passage was written by a student as part of an assignment for my English Composition class at UCLA Extension. I’ve taken this opportunity to provide commentary on how she could improve her writing skills.

A Good Start

The way you start a conversation can determine its outcome. If you’re polite, the person will be more likely to respond in kind. One experiment showed that people who saw words associated with politeness were more inclined to keep quiet for an entire 10-minute conversation than those who saw words related to rudeness.

Early humans had to be on the lookout for predators. Today, people don’t have to worry about that as much, but some people still complain a lot and it’s become a bad habit. These people aren’t bad; they just need to rewire their brains so they can stop complaining all the time. For example, if someone asks how you are doing in the morning when you wake up, respond with something positive like “I got an easy commute today.” Your positivity may inspire others to do the same thing too.

Leading meetings is an art that most managers are not great at. It’s important to set a positive tone, even when you’re discussing problems or serious issues. Instead of getting right into the problems and start assigning tasks, compliment your employees or talk about something good they’ve done in the past. This will make them feel good, which will motivate them to complete their tasks more quickly and with higher quality work.

Broadcasting Happiness Book Summary, by Michelle Gielan